Shipping & Delivery Policy
Welcome to our store. We are committed to delivering your orders in a safe and timely manner.
Order Processing
All orders are processed within 2–3 business days after confirmation. Orders are not shipped on Sundays or public holidays.
Delivery Timeline
- Metro Cities: 3–5 business days
- Other Locations: 5–8 business days
Delivery timelines may vary depending on your location and logistics conditions.
Shipping Charges
- Free shipping on selected products
- Standard shipping charges may apply depending on location
Order Tracking
Once your order is shipped, you will receive tracking details via SMS or Email.
Serviceable Areas
We currently deliver across India. Delivery availability may vary for remote areas.
Delay Disclaimer
Delays due to unforeseen circumstances (weather, courier issues, etc.) are beyond our control.
Return, Replacement & Refund Policy
We strive to provide high-quality products. As our products are furniture items, we follow a strict policy.
Replacement Policy
We offer replacement only (no returns) under the following conditions:
- Product received is damaged
- Wrong product delivered
Replacement Request Timeline
You must raise a request within 48 hours of delivery.
Mandatory Proof
- Clear photos of the product
- Unboxing video is compulsory for damage claims
Claims without unboxing video proof may not be accepted.
Non-Eligible Cases
- Used or installed products
- Damage due to improper installation
- Minor scratches or transport marks
Refund Policy
Refunds are applicable only if:
- Replacement is not possible
- Order is cancelled before dispatch
Refund Timeline
Refunds will be processed within 5–7 working days to the original payment method.
Cancellation Policy
Orders can be cancelled only before dispatch.
How to Cancel
Please contact us via email or phone with your order details.
Important Notes
- Once the order is shipped, cancellation is not allowed
- Refunds (if applicable) will be processed within 5–7 working days
